Translate:
Terms and Conditions
Your use of our service is governed by these terms and conditions.
We operate under the trade name WYOGA (UK) Ltd, We are registered in England & Wales under company number 11165761, these terms and conditions are subject exclusively to the jurisdiction of the English & Welsh courts.
Please read these Terms and Conditions carefully before using the website operated by WYOGA (UK) Ltd.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
These Terms apply to all visitors, users and others who access the website or use the Service’s via the website.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service or continue with any transactions.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the English & Welsh courts, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service’s, and supersede and replace any prior agreements we might have between us regarding the Service’s.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Refund Policy
In collaboration with our partners as indicated on the WYOGA (UK) Ltd website, we may offer sales of class passes and yoga packages.
i. Class/Packages Refund and Cancellation Policy
a. Un-used, unexpired pre-paid classes/packages are non-refundable and non-transferable.
b. Pre-paid classes/packages that have been started are non-refundable.
ii. Private classes
a. All private classes are not confirmed until they are paid for in full.
b. To cancel a private class a Member must give 24 hours notice by email or telephone. Any private classes missed with less than 24 hours notification is forfeited.
iii. Retail Refund Policy
a. Products may be returned within 28 days for exchange only. Exchanges are valid only for products that have not been opened, used or damaged with proof of purchase.
b. Products, which are defective or damaged, may be returned immediately for exchange, with proof of purchase.
c. Customers are responsible for all shipping charges on exchanges and refunds.
d. Refunds are only available when an equivalent replacement is unavailable and the customer does not wish to exchange for another product.
e. Any refunds will be made within 30 working days.
Disclaimers
Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by WYOGA (UK) Ltd.
WYOGA (UK) Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.
The WYOGA (UK) Ltd website is at https://www.woleyoga.com You further acknowledge and agree that WYOGA (UK) Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services howsoever caused.
We strongly advise you to read and understand the terms and conditions and privacy policies of any third-party web sites or services that you visit or that you are redirected to via WYOGA (UK) Ltd website. You will have to make your own independent judgment regarding your interaction with these external linked sites.
Portions of the WYOGA (UK) Ltd website may allow users to post their own material. Materials posted by users do not necessarily reflect the views of WYOGA (UK) Ltd. By posting materials on this site, you represent that you have all necessary rights in and to such materials and that such materials will not infringe any personal or proprietary rights of any third parties, nor will such materials be defamatory, unlawful, threatening, obscene or otherwise objectionable. WYOGA (UK) Ltd reserves the right, at its sole discretion, to review, edit or delete any material posted by users which WYOGA (UK) Ltd deems defamatory, unlawful, threatening, obscene or otherwise objectionable. Notwithstanding the foregoing, WYOGA (UK) Ltd expressly disclaims any responsibility or liability for any material communicated by third parties through this web site. We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy please contact us.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@woleyoga.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please send an e-mail to (info@woleyoga.com) or submit an online form from the WYOGA (UK) Ltd website.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Healthcare Information
If the service includes healthcare information, that information is intended for education purposes only. It is not intended as medical advise for individual conditions or treatment, It is not a substitute for medical advise, and it does not replace the need for services provided by a medical professional. Talk to your doctor or other qualified medical professional before taking any medication, (Including any herbal medicine, remedies or other dietary supplements). Only your doctor or other suitably qualified medical professional can provide you with advice on what is safe and effective for you.
Privacy Policy WYOGA (UK) Ltd is committed to protecting your privacy online. Our policy explains how we will do this.
Privacy Policy
This privacy policy sets out how WYOGA (UK) Ltd uses and protects any information that you give WYOGA (UK) Ltd when you use this website. WYOGA (UK) Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
WYOGA (UK) Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4th April 2018.
What we collect
We may collect the following information:
1. Name and job title
2. Contact information including email address
3. Demographic information such as postcode, preferences and interests
4. Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
1. Internal record keeping
2. We may use the information to improve our products and services
3. We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided
4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Contact Us
If you have any questions about these Terms and Conditions, please contact us via email. info@woleyoga.com